Job Description

In this role, you will...
Oversee all aspects of Customer Loyalty programs

• Be responsible for planning, executing & maintaining the Customer Loyalty

programs (Advantage Tier Structure, discounts & associated benefits) that
delivers overall value to customers.

• Plan and execute initiatives to drive increased utilisation of Rewards points

earned by Drs across the portfolio.

• Work closely with the Market and Regional cross functional teams to create and

execute best in class recognition programs via Align products and events, or
through any other events/ activities.

• Work closely with the Global team to implement any changes to the overall

Customer Loyalty platforms and points redemption process.
Support the execution of Ortho channel marketing programs

• Be responsible for running Ortho marketing campaigns in close coordination

with the other Regional and Market stakeholders

• Work closely with the Sales Enablement Team and be responsible for creation of

appropriate Sales Tools to be used by the sales teams for effective value selling

• Support local teams on in-market execution to drive adoption and utilization of

professional marketing tools.
Provide Marketing administrative support

• Ensure all marketing content/assets receive the needed

marketing/clinical/legal/regulatory approvals.

• Ensure relevant marketing support material is available to the respective

markets.

• Budget tracking and PR/PO support

In this role, you'll need ...

• A Bachelor's degree is required, Master's degree would be preferred.
• Strong implementation skills, excellent in execution and attention to detail. Be

very organised in managing and coordinating multiple projects, with ability to
balance multiple deadlines.

• Having strong stakeholder management experience is preferred with

demonstrated strong business partnering skills and collaboration across
multiple groups and organizational levels

• Ability to work in a fast-paced environment while maintaining flexibility.
• Excellent verbal and written English communication skills is needed. Other

languages like Mandarin, Japanese or Korean will be advantageous to work with
counterparts across the region.

• Skillful at producing documents with MS office programs. Knowledge of

Salesforce, and simple creative and video editing tools would be a bonus.