Job Description

**mandatory SN Required Information Details
1 Role** Java Production Support
2 Required Technical Skill Set** Java, Unix, linux, windows, SQL
3 Good to have Technical Skill Set
3 No of Requirements** 10
4 Desired Experience Range** 4 - 8 years
5 Location of Requirement Bengaluru, Chennai, Hyderabad, Mumbai
6 SME Details NA
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
(Ideally should not be more than 3-5)

• Production Support Experience of 5+ yrs
• Progress knowledge would be added benefit
• Basics of JAVA
• Unix/Linux scripting experience
• Control M, SPLUNK tools experience
• Cloud knowledge
• Banking Knowledge would be added advantage
• Shift timings 01 PM to 10 PM IST

Good-to-Have Experience in working in support and shifts
SN Responsibility of / Expectations from the Role
1 Production support experience
2 Ability to work in shifts
3 Able to conceptualize and work provide RCA
4 Guiding team in understanding stories, refining with them and helping them.
5 Service Now experience
Details For Candidate Briefing**
(It should NOT contain any confidential information or references)
About Client:
(Please highlight domain, any ranking indicating size of /recognition for the client. It helps sell the role to prospective candidates)
USP of the Project:
(Please highlight the USP of the role in terms of nature of the project, technology involved, learning opportunities, onsite opportunity etc. It helps sell the role to prospective candidates)
Production environment support
SN Q&A
1 Have you worked on Java version upgrade
2 Any experience with Java automation/ Devops
3 Any experience in resolving production issues/ SNOW changes/Jira
4 Providing RCA for production issues
5 Experience of working in Agile