Job Description

Responsibilities Calling all innovators - find your future at Fiserv. We\'re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\'re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Production - Sr Associate II Stock Management: Responsible for maintaining and optimizing inventory levels, tracking stock movements, and ensuring efficient stock replenishment to meet demand. Logistics Management: Overseeing the transportation, storage, and distribution of goods, coordinating with suppliers and carriers to ensure timely delivery and cost-effective operations. Repair Management: Managing the repair process for products or equipment, including receiving repair requests, coordinating repairs with technicians, and tracking progress until completion. Follow-up for Repair Output: Monitoring and ensuring that repaired products or equipment are returned to customers or designated locations, verifying quality standards and customer satisfaction. Tech Support: Providing technical assistance and troubleshooting guidance to filed engineer or internal teams, addressing product-related queries and resolving technical issues promptly. KIF Management: Handling and organizing KIF, which contain critical information related to products, services, or operations. Quality Control: Implementing and maintaining quality control processes to ensure that products meet specified standards and identifying any deviations or defects for corrective action. Vendor Management: Collaborating with suppliers and vendors to establish and maintain strong relationships, negotiating contracts, monitoring performance, and resolving any issues or disputes that may arise. Data Analysis: Analyzing data related to stock levels, repair performance, logistics operations, and customer feedback to identify trends, patterns, and areas for improvement, and providing actionable insights to optimize processes. Cost Optimization: Identifying opportunities to reduce costs in stock management, logistics, repairs, and overall operations, such as streamlining processes, negotiating better rates, or implementing cost-saving initiatives. Process Improvement: Continuously reviewing and enhancing existing processes and workflows to increase efficiency, productivity, and customer satisfaction, and implementing innovative solutions or technologies where applicable. has Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). What you should know about us: Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company\'s Most Innovative Companies, and a top scorer on Bloomberg\'s Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\'t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\'t send you a check to cash on Fiserv\'s behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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