Job Description

Job Title Production Specialist II, Engineering & Architecture (Hybrid)

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
Our offices in India opened in Bengaluru in 2018. Since then, our team has fueled growth and innovation across the organization, impacting students worldwide. We are eager to grow and expand with skilled professionals like you who use their talent to build solutions, enable effective learning, and improve students' lives.
The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.
The Production Specialist II is primarily responsible for transforming XML into PPI products. Responsibilities include content assembly, corrections, transformation, upload to HTML-based learning management system (LMS), and output to print, electronic, or online formats. The specialist will interpret and apply markup (XML/HTML) using tools like OWA/Oxygen XML Editor, ensuring accurate content assembly and optimal output. Additional responsibilities include troubleshooting errors, running scripts on files to facilitate processes, and documentation of new processes and process changes. The role requires a collaborative individual who can effectively communicate project status and priorities within a team-based, agile environment to meet deadlines.
Primary Responsibilities
Prepare content for upload to the online learning management system (LMS).
Output or transform content to print, online, and electronic formats.
Accurately interpret markup and implement changes following best coding practices.
Conduct QA to ensure product deliverables match described requirements.
Proactively troubleshoot and validate issues arising in XML and HTML source content.
Write, test, run, and maintain scripts on XML and HTML files.
Assemble products in XML using content maps or written instructions.
Diplomatically and effectively communicate with other team members regarding priorities, project status, and other aspects of work.
Work within the production team-based approach, featuring standups and sprints, to communicate project status and meet established deadlines.
Adapt AI technologies and make continuous improvements to processes and products.
Hybrid Schedule: 3 days remote / 2 days in office
30-day notification period preferred
Minimum Qualifications
BA or BS or equivalent
Minimum of four (4) years of experience working in HTML and XML
Minimum one (1) year of experience in working with content stored in a content management system (CMS)
Technical Competencies
Demonstrated proficiency in
XML (DocBook a plus)
HTML
Oxygen or other XML/HTML editor
Content management systems
Scripting languages
Microsoft Office Suite and Google Workspace
Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat); ability to make art corrections a plus
MathType, MathML
JIRA/Confluence experience a plus
Skills and Abilities
Direct experience and knowledge of HTML and XML (preferably DocBook)
Familiarity with content management and version control systems
Ability to troubleshoot issues and solve problems
Ability to juggle competing deadlines and handle a large volume of work quickly and accurately
Self-motivated, organized, detail-oriented, and deadline-driven
Working knowledge of print, electronic, and online production
Excellent written and verbal communication skills
Desire to learn, adapt and grow, and embrace new technologies to accommodate team/process needs
Python or other scripting skills a big plus
Preferred Qualifications
Special consideration given for familiarity with the OWA/Alfresco platforms.
#LI-RS1
Location Bangalore, KA, India
Additional Locations
Employee Type Employee
Job Functional Area Content/Material Creation
Business Unit 00092 Kaplan Health
At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible. And we have a comprehensive benefits package, learn more about our benefits .
Diversity & Inclusion Statement:
Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture .
Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.
Kaplan is a drug-free workplace and complies with applicable laws.