Job Description

Key Responsibilities:

Install, configure, upgrade, and patch Oracle Hyperion EPM 11.2.x suite components. Perform root cause analysis and resolve technical issues across Hyperion components (e.g., Planning, Essbase, HFM, FDMEE). Troubleshoot complex issues related to databases (Oracle, SQL Server) supporting the Hyperion environment. Administer and troubleshoot Oracle WebLogic Server instances supporting EPM services. Monitor system performance, perform regular health checks, and tune for optimal performance. Maintain system documentation, procedures, and knowledge bases. Provide technical guidance and support to end users and other IT teams. Collaborate with Oracle Support as needed for incident resolution. Maintain a proactive approach toward customer satisfaction, demonstrating effective communication and follow-up skills. Participate in incident management, system testing, and upgrades as part of scheduled maintenance or project initiatives.

Required Qualifications:

Experience with installation, upgrade, patching, and administration of Oracle Hyperion EPM 11.2.x. Strong troubleshooting skills for Hyperion EPM components. Solid knowledge of database administration and SQL (Oracle, SQL Server). Experience administering and troubleshooting Oracle WebLogic. Proven experience in handling customer incidents and providing clear communication. Ability to perform in a fast-paced, customer-focused environment.

Preferred Skills:

Experience with EPM automation tools and scripting (Batch, Shell, PowerShell). Familiarity with Windows and Unix/Linux operating systems. Exposure to cloud-based EPM solutions is a plus.

Key Responsibilities:

Install, configure, upgrade, and patch Oracle Hyperion EPM 11.2.x suite components. Perform root cause analysis and resolve technical issues across Hyperion components (e.g., Planning, Essbase, HFM, FDMEE). Troubleshoot complex issues related to databases (Oracle, SQL Server) supporting the Hyperion environment. Administer and troubleshoot Oracle WebLogic Server instances supporting EPM services. Monitor system performance, perform regular health checks, and tune for optimal performance. Maintain system documentation, procedures, and knowledge bases. Provide technical guidance and support to end users and other IT teams. Collaborate with Oracle Support as needed for incident resolution. Maintain a proactive approach toward customer satisfaction, demonstrating effective communication and follow-up skills. Participate in incident management, system testing, and upgrades as part of scheduled maintenance or project initiatives.

Required Qualifications:

Experience with installation, upgrade, patching, and administration of Oracle Hyperion EPM 11.2.x. Strong troubleshooting skills for Hyperion EPM components. Solid knowledge of database administration and SQL (Oracle, SQL Server). Experience administering and troubleshooting Oracle WebLogic. Proven experience in handling customer incidents and providing clear communication. Ability to perform in a fast-paced, customer-focused environment.

Preferred Skills:

Experience with EPM automation tools and scripting (Batch, Shell, PowerShell). Familiarity with Windows and Unix/Linux operating systems. * Exposure to cloud-based EPM solutions is a plus.