to manage the end-to-end order process for our international fine jewelry business. This is a hands-on role focused on
coordinating production, handling orders, tracking shipments, and responding to customer delivery queries
.
Key Responsibilities:
Coordinate with vendor to ensure timely production of orders.
Manage customer orders from confirmation to delivery.
Track shipments and handle export documentation (including Singapore/Malaysia exports).
Respond to customer delivery queries with accurate updates.
Support process improvements in order management systems.
Requirements:
1-3 years of experience in operations, logistics, or order management.
Familiarity with export/shipping documentation is a plus.
Detail-oriented, organized, and comfortable using Excel, CRMs, or order management tools.
Strong communication skills for customer and vendor coordination.
Nice to Have:
Experience in e-commerce, jewelry, or fashion logistics.
Understanding of international shipping processes.
Startup experience with multitasking and flexibility.
You can also share your resume to the mail ID - Officeadmin@vairam.co
Job Type: Full-time
Pay: ₹28,000.00 per month
Work Location: In person
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