This is a full-time on-site role in Gurugram for a Customer / Product support executive. The Customer support executive will be responsible for providing exceptional customer service and technical support to Loop Subscriptions customers. The Customer support executive will also ensure customer satisfaction and provide online support primarily through Email and Slack channels.
Qualifications
Minimum 1 year experience in customer support or related customer-facing role
Strong problem-solving skills and attention to detail
Technical support skills (HTML/CSS/JS) are a solid plus
Effective communication skills, both written and verbal
Bachelor's degree in a technology-related field is a plus
* Experience in the e-commerce industry is a plus
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