SAFRAN LANDING SYSTEMS recrute :
Safran est un groupe international de haute technologie operant dans les domaines de l'aeronautique (propulsion, equipements et interieurs), de l'espace et de la defense. Sa mission : contribuer durablement a un monde plus sur, ou le transport aerien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implante sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou europeen sur ses marches.
Safran est la 2eme entreprise du secteur aeronautique et defense du classement World's Best Companies 2024 du magazine TIME.
Safran Landing Systems est le leader mondial des fonctions d'atterrissage et de freinage pour aeronefs. Son expertise couvre l'ensemble du cycle de vie de ses produits, de la conception et la fabrication jusqu'a la maintenance et la reparation. Partenaire de plus de 25 avionneurs dans les domaines du transport civil, regional et d'affaires ainsi que dans le domaine militaire, Safran Landing Systems equipe plus de 35 000 aeronefs et ses equipements effectuent plus de 100 000 atterrissages quotidiens.
Descriptif mission
Safran Landing Systems in Toronto has an exciting position for a Product Support Engineer within the Customer Services team.
This role will report to the Product Support Engineering Manager within the Customer Services Department. This is a key role in supporting internal and external customers, with associated activities to improve the flexibility of Safran Landing Systems' offerings and speed to provide solutions to our customers. You will be involved in the development of On-wing repair schemes, responsible for the management of Technical Events and for communication of technical information to the customer via our Customer Support Network. Communication can range from answering queries verbally or in writing through to presenting solution development to an Airframer or Airline(s).
Additional Description:
Technical Liaison, Engineering Support & Incident management
Technical Support to Airframers/Customer Service Centers/Airlines
Customer invoicing for technical support activities
Maintaining performance indicators for the technical support activities
Program management support
Support Engineering, Technical Data & Systems Management
Spares Engineering
Support to Technical Publications compilation and review (CMM/SB/SIL)
Assessment of product performance: Reliability, Maintainability & Supportability
Life management analysis for continued airworthiness
Development of Customer Training
SAFRAN LANDING SYSTEMS recherche :
The selected candidate must have an Engineering related Degree in Mechanical and/or Hydraulic Systems Engineering and /or experience in a relevant industrial environment.
An understanding of Airworthiness regulations and of working in a highly regulated environment
Knowledge of aircraft and landing gear components and systems operations.
Must be customer-focused and demonstrate excellent problem solving, communication and team working skills with the ability to influence others.
Knowledge of customers and Airframer specific requirements would be beneficial.
Strong technical background together with good data analysis/manipulation, report writing and presentation skills
Strong computer skills including Microsoft Office suite (Outlook, Excel, Word and PowerPoint)
Excellent spoken and written English communication skills
Solid leadership and interpersonal skills
Resume :
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