- Product Specialist (EdTech | Fresher to 1 Year Experience | Hyderabad - Immediate Joiners Preferred)
Location:
Hyderabad, India
Employment Type:
Full-Time | On-Site with Frequent Travel
About the Company
Assentcode Technologies is a rapidly growing IT services and product engineering organization that thrives on innovation, client success, and meaningful impact. We build trusted partnerships and deliver scalable digital solutions across industries.
Role Overview
We are looking for a motivated and detail-oriented
Product Specialist
to support the implementation and success of our school management software. This role requires a strong understanding of product workflows, hands-on data handling, disciplined execution, and the ability to collaborate directly with customers at their locations.
This individual will work closely under the guidance of the Product Owner.
We are actively hiring
Hyderabad-based candidates
with
immediate availability
.
Key Responsibilities
Product & Data Enablement
Gain strong understanding of the complete product workflow and core modules
Gather, interpret, and validate client-provided data in various formats such as physical forms, PDFs, and Excel sheets
Digitize, clean, structure, and upload data into the product accurately and within defined timelines
Client Interaction & Support
Communicate with client users to clarify data requirements and address queries
Ensure seamless data readiness for implementation and rollout phases
Maintain professional relationships and serve as the first line of support during field activities
Incident & Issue Resolution
Monitor, analyze, and troubleshoot issues raised during data setup and product usage
Collaborate with support and technical teams to ensure timely closure of customer concerns
Prioritize and resolve client issues within the same day wherever possible
On-Site Implementation
Travel frequently to client locations as required for project execution and data onboarding
Ensure timely progress in field deliverables and support smooth implementation adoption
Adaptability in Startup Environment
Work collaboratively in a dynamic and evolving startup environment
Adapt quickly to changing priorities, tools, processes, and support requirements
Demonstrate proactive ownership to get things done efficiently
Required Skills & Experience
Fresher to 1 year of experience in product support, implementation, or data handling roles
Good hands-on experience with Excel and technology-driven data entry
Ability to install applications/software and perform basic troubleshooting
Strong communication skills for customer-facing discussions
High level of accuracy, process discipline, and task ownership
Willingness to travel as per business and project needs
Must be based in Hyderabad
Immediate joiners preferred
Ideal Candidate Attributes
Fast learner with a growth mindset
Strong customer empathy and relationship-building skills
Detail-oriented with excellent follow-through
Calm and self-driven under time-sensitive or changing situations
Commitment to quality, consistency, and teamwork
Application Process
Candidates can apply by sending their resume with subject line: