To provide expert knowledge and support on medical equipment products, assisting the sales team and clients with product selection, demonstrations, training, and after-sales support to drive sales and customer satisfaction.
Key Responsibilities:
Product Expertise:
Maintain in-depth knowledge of all medical equipment products, features, applications, and technical specifications.
Customer Support:
Assist clients, hospitals, and clinics in understanding product benefits and proper usage. Provide solutions to technical queries.
Demonstrations & Training:
Conduct product demonstrations, workshops, and training sessions for healthcare professionals and sales teams.
Sales Support:
Collaborate with the sales team to provide technical guidance during client meetings, presentations, and negotiations.
Market & Competitor Analysis:
Monitor market trends, competitor products, and customer feedback to support product positioning and strategy.
Documentation:
Prepare technical documents, manuals, and reports for internal teams and clients.
After-Sales Support:
Coordinate with service teams to ensure smooth installation, maintenance, and troubleshooting of medical equipment.
Collaboration:
Work closely with marketing, sales, and service teams to support product launches and promotional activities.
Key Skills & Competencies:
Strong technical knowledge of medical equipment.
Excellent communication and presentation skills.
Ability to explain complex technical concepts clearly to clients and team members.
Problem-solving skills and customer-oriented approach.
Proficient in MS Office and CRM tools.
Qualifications:
Bachelor's degree in Biomedical Engineering, Medical Technology, or related field.
2-4 years of experience in medical equipment sales, technical support, or product specialization.
Work Environment:
Office-based with frequent client visits, product demonstrations, and occasional travel.
Job Type: Full-time
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
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