Job Description

Job Title:

Service Department - Product receiver

About the Company:

Teyea India Pvt Ltd (Brand: iBell Power Tools)

Founded on the principles of quality craftsmanship and an unwavering commitment to excellence, Teyea India Pvt Ltd (iBell Power Tools) has earned its reputation as a leader in the power tool industry. For over a decade, iBell has been synonymous with durability and innovation, continuously delivering high-performance tools that empower professionals and DIY enthusiasts alike.

Job Summary:

We are hiring Receiving Staff for our Service Department. This role is critical in ensuring a smooth customer service process by properly receiving and registering tools or products returned by customers for servicing or repairs. You will be responsible for data entry, documentation, and coordinating with internal teams for further processing.

Key Responsibilities:

Receive tools/products from customers brought in for service or repair Enter product details, customer information, and issue description into the service system Generate and issue receiving slips or job cards for customer records Register each service request accurately and ensure it is logged in the system Tag and organize products for handover to the next internal team (technicians, QC, etc.) Maintain clear records of daily receipts and update logs Assist customers with basic service inquiries related to product handover Ensure workspace is clean and organized Report any product discrepancies or damages during receiving

Requirements:

Minimum qualification: 12th pass Basic knowledge of computer operation and data entry Ability to read and write in English.
Job Type: Full-time

Pay: ?12,000.00 per month

Schedule:

Day shift
Work Location: In person