Job Description

We Are Hiring For Process Trainer Who have Experience In BPO AS a process Trainer or Product Trainer

Principal Responsibilities:

-

Conduct new hire training and soft skills training.

- Sensitive to training needs / understanding learning requirements of differently learning groups.

- Organize, Plan and implement monthly cyclic activities including fresher training, monthly tests and call monitoring.

- Liaise with the quality and Ops to identify, Screen and execute process improvement plans.

- Plan and improve training workshops and projects to monitor and groom poor performers.

- Ability to execute training tasks/ assignment on short notice.

- Interested to deliver and contribute towards process improvement.

Knowledge, Skills, Qualifications and Experience

- Min UG/Graduate/PG

- Good Communication skills

- Confident & Positive Body language

- Creative & Flexible mind to explore new concepts

- Flexible With Shifts

- 6 days working

- Good in Excel

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Benefits:

Paid sick time
Schedule:

Fixed shift
Supplemental Pay:

Performance bonus
Education:

Diploma (Required)
Experience:

total work: 2 years (Preferred) Process Trainer: 1 year (Required)
Language:

English (Required)
Work Location: In person