Job Description

Job ID: 27775


Location: Chennai, IN


Area of interest: Business Support, Management & Efficiency


Job type: Regular Employee


Work style: Office Working


Opening date: 19 May 2025

Job Summary

We are seeking an experienced Product Owner to join our team, responsible for driving the development and delivery of our WalkMe digital adoption platform. The successful candidate will be responsible for defining and prioritizing product requirements, working closely with cross-functional teams, and ensuring that our product meets the needs of our customers.

Key Responsibilities

Strategy

Define and prioritize product requirements based on customer needs, business goals, and market trends Develop and maintain the product roadmap, ensuring alignment with company goals and objectives Collaborate with stakeholders to identify and prioritize product features and enhancements.

Product Development and Deliver

Work closely with development teams to ensure that product requirements are clearly understood and implemented Participate in agile ceremonies, including sprint planning, daily stand-ups, and retrospectives Ensure that product deliverables meet quality and functionality standards.

Customer and Stakeholder Management

Collaborate with customers to understand their needs and pain points, and to gather feedback on product features and enhancements Work with internal stakeholders, and support teams, to ensure that product requirements are aligned with business goals and objectives Develop and maintain relationships with key customers and stakeholders

Product Analytics, Insights and Enablement

Collaborate with enablement teams to develop training and support materials for customers and internal stakeholders Ensure that product messaging is consistent across all channels and audiences

Governance

Ensure we deliver effective management of operational risks in compliance with applicable internal policies, external laws and regulations at a global level. Act to minimise operational loss and audit failures and take proactive measures to respond to matters arising, identify and manage forward looking risks. Embed the Group's values and code of conduct across the team and larger function. Ensure that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or ensure adequate reporting to the appropriate Risk Committees

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Fill in for regulated roles] Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
[Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].

[Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]

Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

Senior Business Leaders, Programme Manager, Product Owner, Global People Services (GPS), Vendors, Enterprise Technology squad, HR Digital Service and Experience team, Core HR Transformation team, Functional teams HR Senior Leaders, HR COO team, CoE leads, Country HR Service Delivery, Heads of HR, HRBPs, Country Subject Matter Change and Enablement teams, Internal communications team, Corporate Communications team Key Functional Partners: Technology Senior Leaders, Innovation Technology Office (ITO), Finance, Property, Compliance, Legal and Risk

Other Responsibilities
Embed Here for good and Group's brand and values in XXXX [India]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Skills and Experience

+ 10+ years of experience as a Product Owner or in a similar role
+ Experience with digital adoption platforms, including WalkMe
+ Work with teams on deriving analytics and insights on WalkMe
+ Strong understanding of agile development methodologies and practices
+ Excellent communication and collaboration skills
+ Ability to work in a fast-paced environment and adapt to changing priorities

Qualifications

EDUCATION - Bachelor's degree in Computer Science, Business Administration, or a related field CERTIFICATIONS - Certified Scrum Master (CSM) or Product Owner (CSPO) certification preferred + Walkme Certification (Preferred)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

Do the right thing

and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle,

continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together,

we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance,

with flexible and voluntary benefits available in some locations.

Time-off

including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working

options based around home and office locations, with flexible working patterns.

Proactive wellbeing support

through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture

to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation,

one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
www.sc.com/careers