Job Description

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As a Product Owner within our Consumer Marketplace, you will play a pivotal role in elevating the User Experience across our domains (Sparefoot.com, Storage.com and SelfStorage.com), and overall optimizing the value we deliver to our algorithms within our platform. This role demands a strong focus on ensuring the successful execution of product features from inception to delivery. You will work closely with cross-functional teams to define and prioritize features that drive customer satisfaction and engagement, ensuring timely and high-quality delivery.

Responsibilities:

Stakeholder Collaboration:


Collaborate with internal and external stakeholders to understand user needs and translate business requirements into actionable stories. Maintain ongoing communication with stakeholders--including designers, engineers, and business teams--on project updates, backlog status, and delivery timelines.

Product Ownership & Execution:


Act as the primary owner of technical execution in one or more functional areas or modules within the marketplace platform. Support growth and demand initiatives by collaborating with cross-functional teams to identify, prioritize, and deliver features that drive user acquisition, engagement, and conversion. Translate product strategy into clear, detailed requirements and user stories for the development team. Manage and groom the product backlog, ensuring it reflects current priorities, stakeholder needs, and technical feasibility. Work closely with engineering to plan and coordinate sprints, manage trade-offs, and ensure on-time delivery of features.

Front-End User Experience:


Collaborate with UX designers to ensure user stories reflect usability and accessibility best practices. Participate in design reviews, user research sessions, and usability testing to validate feature functionality and front-end experience.

Performance Tracking:


Define and track key metrics related to adoption, usage, and conversion. Use analytics and reporting tools to monitor performance of released features and identify areas for iteration.

Documentation & Process:


Maintain up-to-date documentation including Jira tickets, Confluence pages, UX specs, and meeting notes. Participate in architectural and security reviews as needed to ensure product compliance and alignment. Support the QA process by reviewing test cases and validating that delivered functionality meets acceptance criteria.

Customer Interaction and Support:


Triage feedback and support issues from customer-facing teams. Prioritize bug fixes and improvements based on customer impact and business value.

Industry Research and Innovation:


Stay informed on evolving product ownership practices, agile methodologies, and marketplace trends. Contribute to retrospectives and process improvements to optimize team efficiency and product quality.

Qualifications:

Minimum Qualifications

Bachelor's degree in Business, Computer Science, Engineering, Design, or a related field. 2+ years of experience in Product Management, Product Ownership, UX Design, or Software Development, with a focus on front-end user experience. Demonstrated experience delivering products using a structured, sequential Waterfall development methodology, including phase-based execution and comprehensive documentation; familiarity with Agile methodologies, particularly Scrum, is also preferred. Proficiency with product management and collaboration tools such as Jira, Confluence, and related platforms for backlog management, documentation, and cross-functional coordination. Excellent communication and collaboration skills, with the ability to work effectively within cross-functional teams. Strong problem-solving abilities and keen attention to detail. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.

Preferred Qualifications

Solid understanding of front-end development technologies and frameworks, such as HTML, CSS, JavaScript, and React. * Experience in data analysis and interpretation, with proficiency in tools such as Google Analytics, Looker, Tableau, SQL, Python, or R.