Job Description

You Belong at Greenway

Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us.

Job Summary

The Product Owner owns, maintains, and prioritizes the product backlog for the scrum team. They share the product vision and works closely with the Business Owner, Product Manager and Scrum Master to ensure the team delivers value to the business. They define solutions for required product features, eliciting, and documenting requirements, performing required impact/workflow analysis (use cases, UML diagramming, etc.) and designing the user interface. This individual is a self-starter; with the ability to identify and pursue opportunities without being provided explicit direction. Strong presentation skills, analytic skills, and a passion for improving consumer experiences using technology are essential

Essential Duties & Responsibilities

Accountable for the product backlog and prioritization of user stories with team members

Create business user stories

Practical understanding of Scrum principles and practices

Partners with Scrum master's in supporting Scrum Framework

Shares and decomposes Features into user stories (non-technical)

Develop a deep understanding of the customer and product needs

Recognized voice of the business to the team

Works closely with Product Manager to represent capabilities and features at team level

Business requirements are represented in the product backlog

Ensures traceability between requirements to Features to user stories

Review of test cases against user stories acceptance criteria

Periodically re-prioritize the Product Backlog based on customer feedback, market changes and business priority as communicated by the Product Manager

Formally accepts the user stories once all acceptance criteria are met and demo-ed

Ability to produce basic UML diagrams (use case, activity, etc.)

Ability to produce low-fidelity wireframes to help communicate the intended workflow and potential screen layout (new page/concept)

Tracks and manages key KPIs, escalating appropriately as needed

Qualifications and Skills:

3 years of experience with Product Owner and / or Business Analysis

Experience driving teams and management to decisions

Experience working with cross functional teams

Experience systematically analyzing problems, drawing relevant conclusions, and devising appropriate courses of action

Ability to effectively break down barriers to maintain progress on initiatives

Experience in working with Agile / Scrum work environment as a Product Owner: writing user stories, and following the development process through user story acceptance

Diplomatic with strong negotiation and conflict resolution skills

Adept at adjusting to changing circumstances quickly and professionally

Able to make quick decisions when clarification or modification is needed

Excellent oral, written and interpersonal communication with both technical and business audiences

Demonstrate strategic thinking by using appropriate information to diagnose problems, identify possible solutions and collaborate with impacted groups to drive decisions

* Preferred 2 years of experience in healthcare domain