Job Description

Job Requirements
Role/ Job Title: Product Manager - Process & Compliances
Business: Retail Banking
Function/ Department: Retail Liabilities
Place of Work: Mumbai
Roles & Responsibilities:
'`Responsibilities include review of existing and creating new SOP based on KYC/AML process related to current accounts.
`Innovate and implement processes, specify automation software needs, manage to get the projects delivered on time.
`Coordination with different stake holders for retrieval of details as requested by regulatory team for onward submission.
`Coordination with different stake holders for getting the SOP approved.
`Making the process simpler for business team.
`Analyze complex problems and come up with lateral solutions.C22
Secondary Responsibilities :
'o Good communication skills

• Good analytical reasoning

• Team Lead experience

Managerial & Leadership Responsibilities :
'o Analytical and Problem solving abilities

• Excellent communication along with leadership and team management skills

• Quality consciousness

• Relationship building and networking skills.

• In addition the incumbent needs to possess strategic perspective, and drive for results.

• Good Knowledge on KYC /AML/CFT and other regulatory circulars.

Key Success Metrics:
Customer service satisfaction; Superior customer feedback; implementation of new projects