Job Description

Job Requirements
Role/Job Title: Product Manager-Gold Loan
Business: Retail Banking
Job Purpose:
The Product Manager - Gold Loan will be responsible for the end-to-end management of the gold loan product within the Retail Banking division. Based in Mumbai, this role involves product ideation, planning, and execution across multiple channels, ensuring alignment with customer needs and business goals. The incumbent will work closely with cross-functional teams including Risk, IT and Compliance to deliver a high-quality product experience and maintain portfolio health.
Role & Responsibilities:
Primary Responsibilities

• Lead product ideation, conceptualization, planning, and execution throughout the product lifecycle, based on customer requirements across various channels
• Derive actionable consumer insights to inform product development and strategy
• Collaborate with Risk teams to design products tailored to different customer segments and take proactive actions based on portfolio performance
• Ensure strict adherence to compliance guidelines and audit requirements
• Maintain the right product mix and ensure high portfolio quality
• Publishing various MISs to give insights to top management and driving business and proposing various contests to boost business
• Conduct competitor benchmark to track pricing, schemes and customer value propositions
• Incentive Calculations and driving various contests
• Manage Vendor Payouts

Secondary Responsibilities:

• Drive channel development initiatives to expand product reach and customer engagement
• Recommend improvements to product features and processes to enhance customer experience and operational efficiency
• Track Industry trends, regulatory changes and competitors' strategies to identify potential risk and opportunities

Education Qualification:
Post Graduation: MBA/PGDM
Graduation: Any
Experience:
Minimum of 3-5 years of proven experience in product management within retail banking or financial services within BFSI industry. Strong background in asset-based lending, especially gold loans, is highly desirable.

Skills Required