Job Description

Bloomreach is the world's #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

Discovery, offering AI-driven search and merchandising

Content, offering a headless CMS

Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern Munchen, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit

Our India team is a critical product development and innovation hub for Bloomreach, with many of our company's key products and technology initiatives created and developed by this team. Bloomreach Search, our search and personalization product, was built and is shipped out of our India office!

We are looking for product managers who are great problem solvers, customer obsessed and care deeply about defining and releasing the best products and features. If you're someone who enjoys working with global teams, can think deeply about customer problems and are passionate about creating positive business outcomes; then Bloomreach is the perfect place for you.

As a Product Manager you will help drive our Merchandising product roadmap. Merchandising is a core foundation of our Search product base and an expanding area of focus for retailers and brands alike. Our Merchandising features help drive immense business value for both our customers and for our internal business partners.

As a product manager, you will be responsible for advancing the sophistication and value of our Merchandising features available on our dashboard. You will also work with our internal teams (ex: finance, services, sales, etc.) to understand how Merchandising can help drive exponential growth for the business and translate them into actionable features.

What you will do:

• Advance the product roadmap for the Merchandising product
• Collaborate with Engineering to plan, execute, and drive success of key features
• Create quarterly key product objectives and key goals
• Coordinate with Product Marketing, Sales, Support and Customer Success teams for product launches, training, documentation, thought-leadership, and customer feedback.
• Collaborate closely with both new and existing customers to understand their needs and translate them into product requirements
• Prioritize features as well as make trade-offs between competing requests
• Make data-driven decisions: design metrics, perform data analyses, collect data in resourceful ways, and dive into details to truly understand key customer pain points
• Communicate issues and progress both within the Product team, as well as cross functionally within the company

What you will need:

• BA/BS in Computer Science, Math, or a related technical field
• At least 3 years experience in product management, 6 years of total related experience with a Bachelor's degree
• Hands on experience with websites, internet products, or technologies
• Excellent written and oral communication skills
• Experience developing SaaS products and technologies

Regional benefits:

• Annual Medical Insurance Coverage for yourself and your dependents
• Annual Master Health Check-Up by up to 4000 INR per month
• Statutory Retiral Benefits (Provident Fund Gratuity)

More things you'll like about Bloomreach:

Culture:

A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

We have defined our and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

We believe in flexible working hours to accommodate your working style.

We work remote-first with several Bloomreach Hubs available across three continents.

We organize company events to experience the global spirit of the company and get excited about what's ahead. * We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

The elaborates on our stellar 4.6/5 rating. The Culture score is even higher at 4.9/5

Personal Development:

We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. * Our resident communication coach
is available to help navigate work-related communications & decision-making challenges.*

Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

Subscription to Calm - sleep and meditation app.*

We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

We facilitate sports, yoga, and meditation opportunities for each other.

Compensation:

Stock options are granted depending on a team member's role, seniority, and location.*

Everyone gets to participate in the company's success through the company performance bonus.*

We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

We celebrate work anniversaries -- Bloomversaries!*

*Subject to employment type. Interns are exempt from marked benefits for the first 6 months.

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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