Job Description

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
dunnhumby powers Tesco Media and Insight Platform through its partnership with Tesco, the UK's largest grocery retailer.
A fully dedicated team, closely integrated with Tesco teams, business strategies and planning processes, we always put the customer first. Fueled by data from over 23 million Clubcard households, our closed-loop measurement helps understand consumer behaviour and ensures that every pound of your advertising budget is spent targeting the right customer, at the right time, with the right message across the full marketing funnel.
We're looking for a talented and passionate Product Manager who expects more from their career. It's an opportunity to work on one of the most advanced Retail Media Platforms in the industry - where data, AI, and creativity automation meet commerce.
About the role
Retail media is shifting from siloed systems to interoperable ecosystems. Your mission will be to ensure our platform is connected, extensible, and future-proof - enabling advertisers and retailers to operate efficiently across a fast-evolving adtech and commerce ecosystem.
You will lead the execution the integration layer - the adaptors and APIs that connect our retail media platform to external systems including ad servers and content management system, offsite partners (e.g Meta, Google, DSPs, SSPs), retailers' ERP systems, and workflow tools.
Responsibilities

• Define and own the roadmap for high-value integrations that enable new revenue and operational efficiencies for retailers and advertisers.
• Act as main point of contact for all communications between DH and our 3rd party suppliers ensuring all requirements are clearly communicated and understood.
• Write clear and structured product requirements, user stories, and acceptance criteria.
• Prioritize integrations that drive scale, automation, and data consistency across ad activation, delivery, and measurement.
• Work with engineering to develop the long-term architecture for "plug-and-play" connectivity across key ecosystem partners.
• Evaluate and negotiate APIs, data sharing models, and compliance frameworks to support integration partnerships.
• Translate integration requirements into clear API contracts, data mappings, and system behaviours.
• Work closely with architects and engineers to ensure secure, performant, and maintainable integrations.
• Define and track non-functional requirements (NFRs) for integrations - including latency, uptime, observability, security and data quality.
• Partner with the other platform domains (Audience, Measurement, and Booking) to ensure integrations unlock value across the ecosystem.
• Define the end-to-end lifecycle of an adaptor from discovery to maintenance.
• Demonstrate intellectual curiosity and ecosystem awareness - continuously scanning the market for new partners, data standards, and innovations shaping the future of retail media.

What we expect from you

• Bachelor/ Master's degree or equivalent in business, marketing, engineering.
• 5+ years of product management experience, ideally in adtech, retail media, or enterprise integrations.
• Experienced in building relationships with 3rd party suppliers to help aid the delivery of complex business solutions.
• Deep understanding of one or more of: ad servers, DSPs/SSPs, CDPs, DMPs, digital screen content management system, ERP systems.
• Strong understanding of digital advertising concepts- Bidding, pacing, auction dynamics, Audience targeting, Attribution.
• Experience defining API-first or microservices-based products and working closely with engineering teams on integration design.
• Not a coder, but fluent in APIs, webhooks, data schemas, and integration design.
• Can break down large, ambiguous integration projects into phased deliverables.
• Strong communications skills - can explain complex integrations simply, bridging business and technical language.
• Proven ability to drive outcomes in matrixed, multi-partner environments.
• Comfort working in cross-functional teams in an Agile environment

What you can expect from us
We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found

Skills Required