Job Description

Help empower our global customers to connect to culture through their passions.
Why You'll Love This Role
As a Product Manager at StockX, you'll play a critical role in building products that detect, prevent, and reduce fraudulent activity in our marketplace. You're motivated by solving challenging problems at scale and protecting our customers and platform. You'll work closely with engineering, trust & safety, and customer experience teams to design and deliver impactful solutions that mitigate risk while preserving a seamless buyer experience. You're customer-obsessed, data-driven, and eager to grow your product skill set in a fast-paced, high-impact environment
What You'll Do

• Define and execute roadmap: Support the development and execution of product strategies to prevent fraud and reduce platform risk
• Develop and enhance fraud detection systems: Work with engineering and fraud partners to build and refine rules, signals, and models that detect and block fraudulent activity
• Collaborate cross-functionally: Partner with teams across payments, checkout, identity, compliance, and customer support to create effective end-to-end fraud prevention systems
• Instrument and monitor signals: Help define and prioritize risk signals related to device, behavior, and transactions for detection and analysis
• Measure impact and optimize: Track product performance through KPIs like chargeback rate, false positives, and customer friction; run experiments and refine approaches accordingly
• Respond to new threats: Stay informed of evolving fraud tactics and contribute to rapid-response efforts and incident retrospectives
• Support incident response: Assist in investigating high-priority fraud incidents and implementing improvements based on root cause analysis

About You

• Bachelor's degree in a technical, analytical, or business field (engineering/science preferred); Master's a plus
• 2-5 years of product management or equivalent experience, ideally including work in fraud, risk, trust & safety, or payments
• Experience collaborating with Trust & Safety, Risk Operations, or Customer Service teams
• Strong analytical thinking; comfortable using data to drive decisions
• Prior experience working on fraud prevention, payments, or risk operations in U.S. and EU markets, with an understanding of region-specific regulations, schemes, and fraud trends
• Good understanding of common e-commerce fraud types (e.g., account takeovers, chargebacks, refund abuse, stolen payment methods)
• Clear communicator with the ability to work across technical and non-technical teams
• Comfortable with ambiguity and quick problem-solving in dynamic environments
• Ownership mindset and eagerness to grow within the company by expanding your impact and responsibilities over time

Nice to Have Skills

• Familiarity with third-party fraud platforms (e.g., Sift, Forter, Riskified)
• Understanding of payment processors and platforms (e.g., Adyen, Stripe, Braintree)
• Exposure to compliance standards (e.g., PCI-DSS, PSD2)
• Experience in a marketplace or multi-sided platform business
• Background working with real-time fraud scoring, rules, or machine learning models

About StockX
StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.