Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.



athenahealth is a progressive & innovative U.S. health-tech leader , delivering cloud-based solutions that improve clinical and financial performance across the care continuum. Our modern, open ecosystem connects care teams and delivers actionable insights that drive better outcomes. Acquired by Bain Capital in a $17B deal , we're growing fast and investing in bold, strategic product innovations. We foster a values-driven culture focused on flexibility, collaboration, and work-life balance .



Headquartered in Boston , we have offices in Atlanta , Austin , Belfast , Burlington , and in India: Chennai, Bangalore, and Pune.

Position Summary:

We are looking for a Product Management Manager to join our Payer solutions team within Interoperability Zone in Chennai , where we are working to build products that facilitate seamless data exchange and collaboration between payer and provider organizations. This is an essential role that gives you the opportunity to drive and execute the product roadmap and execution of our Value Based Care strategy. You will do so in an exciting environment driven by a desire to enable more efficient and effective healthcare.

The Opportunity:

Payer interoperability is foundational to reducing administrative burden and improving healthcare efficiency. In this role, you will help build and evolve a payer interoperability workspace that supports:



Payer onboarding and integration readiness



Electronic prior authorization (ePA) workflows



Standards-based data exchange between payer and provider systems



Tooling that enables operational scale, visibility, and exception handling



This position will work daily within scrum teams defining features, epics, prioritizing product backlogs, and making trade off decisions between scope and schedule.



Enough about us, let's talk about you!

You are an outcome-oriented Product Manager with experience in US healthcare IT interoperability space

You have experience collaborating with clients, business team and internal teams as stakeholders

You have demonstrated success at building a long-term roadmap and driving results in a fast-paced environment where you must manage competing priorities

You have experience working with colleagues to broaden or narrow the scope of a problem to enable action and create manageable efforts

You have demonstrated the ability to propose the most appropriate approach for the need at hand, and you can quickly pivot if this approach fails

You see the value in proactively making recommendations for ongoing support and enhancements (updates, self-service)

You are interested in industry developments and trends, such as the data interoperability implications of the 21st Century Cures Act, CMS Regulations, HL7 FHIR standards and so on.

Prior experience working with or for a healthcare payer

Experience with electronic prior authorization (ePA), Risk Adjustments or Quality Reporting is a Big plus

Awareness of and hands-on experience with AI-Driven Development (ADD)

Exposure to automation or AI-enabled capabilities in regulated environments

The Team:

The Interoperability zone drives growth and creates meaningful insight from diverse data sources by enabling scaled global integrations. We consider the role of the Interoperability team to be a critical strategic function in enabling a connected healthcare system.



Job Responsibilities

Become a subject matter expert in customer, technology, and regulatory requirements related to healthcare data ingestion and transformation for a range of VBC use cases

Contribute to a product vision, develop business cases, ensure a product (or set of product features) meets business requirements, and drive the creation and delivery of the product

Define Features, epics and user stories - clearly articulating business requirements for the problems we're trying to solve, including UX and support requirements with a strong focus on outcomes

Drive ongoing backlog allocations and prioritization of opportunities

Foster an API-first mentality and execution approach across our organization



Typical Qualifications

Minimum 7+ years of product management or engineering experience

Experience working with stakeholders in a business environment across cross-functional groups

Understanding product management best practices, including agile development environments

Experience in Healthcare integration standards - FHIR, HL7 CCD is ideal

Ability to understand and engage on highly technical details of a problem - you should be able to hold your own as a technical SME with architects and engineering stakeholders.

Ability to use data and numbers for crucial decision making



About athenahealth

Our vision:

In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients -- powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture:

Our talented employees -- or athenistas, as we call ourselves -- spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment:

Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces -- some offices even welcome dogs.



We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.



In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here:

athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity