Job Description

Work Experience : 5+ Years

Work Timings : General Shift

Location: Currently remote but will transition to onsite in Bangalore starting April or before April 2026

Responsibilities:

Primary KPI - Program Management for CloudLabs engineering

Secondary KPI- Product Management / Roadmap owner

Accountabilities: Program Management

Be the face of CloudLabs Engineering for customers and maintain exceptional customer experience/satisfaction in terms of program and product management. Accurately translate customer/leadership requirements (Prepare Functional Requirements) into technical requirements for the engineering team and set customer/leadership expectations in terms of scope/timelines/updates. Prioritize and own projects delivery, ensuring on time and within scope. Identify and Highlight risks well in time to manage customers /leadership/internal team's expectations. Facilitate cross-functional collaboration to improve communication and alignment between engineering, services, support, and sales teams. Demonstrate pattern of support team understanding product more, resulting in reduced basic requests from support/services to intern.

Accountabilities: Product

Enable Product Manger to be successful in their role. Define Product Roadmap, in sync with customer / leadership/internal requirements. Maintain Product release notes (internal and customer facing) Conduct customer interviews / product research and come up with product strategy. Identify how customers / users are using the product and identify data driven insights. Release planning, coordination, documentation, and internal teams training
Job Types: Full-time, Permanent

Pay: Up to ?3,900,000.00 per year

Benefits:

Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid sick time Provident Fund
Application Question(s):

How many years of experience do you have working as a Product Lead or in a similar role?
How many years of experience do you have in Program Management?
How many years of experience do you have in Product Management?
What is your current CTC (In LPA)?
What is your expected CTC (In LPA)?
How soon can you join?
If you are currently serving or have served your notice period, please mention your last working day (DD/MM/YYYY).

Work Location: In person