Job Description

Company Description
Masters India IT Solutions is a growing FinTech SaaS firm, serving over 1500+ enterprises. Masters India is one of the biggest GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN) of Government of India since 2017. Our mission is to build intuitive software solutions for complex problems faced by businesses across the industries. We are fulfilling our mission by offering tax and financial automation products to enterprises.
Masters India IT Solutions is a part of 44 year old Masters India group which is into Manufacturing, Healthcare, Hospitality and IT with an aggregate turnover of INR 1000+ Crores.

About the Role:
We are looking to hire Product Interns to support our ongoing product discovery and customer engagement initiatives. As a Product Intern, you will work closely with the Product Manager and help streamline our user research and feedback processes. This is a great opportunity to gain hands-on experience in product management and user-centered design practices.
Key Responsibilities:

• User Scheduling: Coordinate and schedule user interviews via email or calendar tools.
• Outreach & Communication: Manage follow-ups, send feedback forms, and reminders to users and stakeholders.
• Note Taking: Attend user calls, capture detailed notes, and summarize actionable insights.
• Feedback Management: Organize and categorize user feedback in spreadsheets; maintain structured records.
• Support Research Sprints: Help identify, filter, and shortlist users for interviews or surveys.
• Transcription & Documentation: Use tools like Otter.ai or manual methods to transcribe user interviews and document key findings.

Benefits:

• Mentorship from experienced product professionals.
• Exposure to real-world product discovery and research processes.
• Certificate of Internship upon successful completion.

Qualifications
What We're Looking For:

• Preferred Educational Background - B.Tech/MBA/CA/Semi-CA
• Strong written and verbal communication skills.
• Organized and detail-oriented, with an ability to manage multiple tasks.
• Comfortable using productivity tools (Google Sheets, Notion, Slack, etc.).
• Interest in product management, UX research, or customer experience.
• Prior exposure to customer-facing roles or research work is a plus.

Additional Information
What you get:
A chance to participate in a life altering business plan that will fundamentally disrupt and change one of the largest industry segments in India and the world.
WHY US ?

• You'll be surrounded by passionate team members.
• Opportunity to experience startup culture.
• You'll experience true collaboration.
• Your work has a visible impact.
• Opportunities for innovation.

Location: Procapitus Business Park, Noida Sec - 63
Employment Type: Permanent
Industry: IT