Job Description

Job Requisition ID #
24WD84209
Position Overview
Autodesk is seeking a highly motivated and skilled Product Specialist to join our dynamic Engineering team. The Product Specialist will be responsible for a variety of technical tasks related to our product, including running code locally, utilizing Postman for admin endpoints, and more.
ResponsibilitiesExecute technical tasks related to Autodesk products, including testing and product operation Utilize Postman for accessing and testing admin endpoints Debugging REST API systems and provide solutions to technical issues Collaborate effectively with customers and team members from various departments including engineering, product, accounts, sales and support, to ensure seamless communication Conduct research and provide detailed analyses to support product development Monitor and manage logging systems like AWS Cloudwatch and Sentry.io Manage and perform database operations using SQL

Minimum QualificationsTechnical Proficiency: Expertise in using Postman, debugging REST APIs, and some familiarity with SQL and database systems Problem-Solving: Strong analytical and troubleshooting abilities to diagnose and resolve technical issues efficiently Team Collaboration: Excellent teamwork and collaboration skills to work effectively with remote teams. Communication: Strong verbal and written communication skills in English to interact with customers and team members Attention to Detail: Ability to conduct thorough research and provide detailed insights Logging Systems: Experience with logging systems such as AWS Cloudwatch and Sentry.io Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field Professional Experience: Over 5 years of experience in technical support or a related role

Preferred QualificationsERP Systems: Experience with ERP (Enterprise Resource Planning) systems such as Dynamics 365, SAP, Oracle, and/or construction-specific ERP systems like COINS, EVision, IFS, Procore, etc Server-Side Code Frameworks: Some experience or interest in server-side code frameworks such as Dotnet or NodeJS would be highly regarded

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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