Job Description

Purpose of the Job

The role is for Messaging Operations - Analyst and will be responsible for supporting business objectives by ensuring the detection frauds, data analytics, reporting, whitelisting and testing tasks for messaging products.

Key Deliverables

Understand the messing products and its business needs
Define impacting KPIs, review and monitor data and continuously improve the KPI's
Analyzing traffic going through the firewalls and enabling
Monetization activities - Adding rules basis deployed systems and requirements
Preparation of daily/ monthly/quarterly dashboards / maintaining sender database on PowerPoint/MS Excel
Conducting brand testing and reviewing whitelisting requests will be a part of the daily activity
Coordinate with vendors and stakehodlers to enable features on the platform.



Work with internal stakeholders on adhoc requests

Skills Required

Commercial Acumen
SMS Firewall , A2P/SMS knowledge, Telecom networks & protocol knowledge
Excellent Proficiency in Microsoft office Excel with working Knowledge of V-lookup, Pivot table and other advance excel functions
Analyzing the data / Data Analysis report generation
Strong written/verbal communication skills
Cross-functional collaboration
Ability to understand and comply with business processes and procedures

Educational Qualifications

MBA or equivalent
Degree in IT / Computer Science

Preferred: B.E./ B. Tech

Work Experience

2-4 year's experience in analysing data to draw business-relevant conclusions
Experience in Telecom/ Technology domain

Job Snapshot

Updated Date
19-09-2025
Job ID
Job_8799
Function
Global Business
Location
Airtel Centre - Gurgaon, Gurgaon, Haryana, India
Experience
2 - 4 Years
Employee Type
Employee