Job Description

Product Engineer - Consumer Electronics and Appliances

Company: Frootle India Pvt Ltd

Location: Head Office (MICL Aaradhya One Park, Ghatkopar East)

About Company

Frootle India Private Limited is a leading partner for international brands in Lifestyle, Wellness, Home& Kitchen, Power and Entertainment appliances category for Indian Sub-Continent. Some of the well-known brands are -

1. Ecovacs - Robotic Vacuum Cleaners

2. Kuvings - Cold Press Juicers, Blenders

3. Coway - Air purifiers

4. InstantBrands - Electric Pressure Cooker and Air Fryer

5. EcoFlow- Portable Power Stations & home backup solution

6. XGIMI- Smart Portable Projectors

7. Laifen- Smart Hair Dryers

8. Cosori- Air Fryers

9. Levoit- Air Purifiers

10. Laura Star- Steam and Iron

We are looking for enthusiastic engineers who want to build their career in core engineering profile with these global brands pioneering in latest industry technology and revolution in consumer electronics category.

Website:

www.frootleindia.com

Roles andResponsibilities

Using various strategies and tools to provide effective solutions to customers' concerns Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively within acceptable TAT Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively Promptly following up on service requests and providing customer feedback Monitoring equipment andproduct performance and developing preventative maintenance measures Delivering demonstrations to ensure that customers are educated on safe and effective equipment use Monitoring inventory and reordering materials when needed Improving product skills and keeping up with competitor and industry developments Writing reports and presenting findings to Managers and Supervisors on a periodic basis
Required Candidate profile

A bachelor's degree in Mechanical/Electronics/Mechatronics/Robotics Engineering from a reputed University Excellent verbal, listening and customer service skills Ability to identify problem and solve it proactively Ability to deal with multiple requests Ability to remain patient and professional under pressure Superb work ethic and a growth mindset The ability to convince and explain technical information to customers The ability to teardown a product and understand parts involved and how it works Immediate joining
Perks and Benefits:

- Performance based Incentives (Best in the Industry)

- Paid Sick Leave

- Performance Bonus

- Complete Technical Training

- Medical Insurance for you and your family

Key Skills

RootCauseAnalysis Problem Solving Good Verbal Communication Troubleshooting Product Engineering Customer Satisfaction RoboticsHomeAppliances Consumer Electronics Mechatronics
Job Types: Full-time, Permanent, Fresher

Pay: ?420,000.00 - ?480,000.00 per year

Benefits:

Cell phone reimbursement Health insurance Paid sick time
Work Location: In person