Job Description

Job Category: Product Portfolio & Delivery
:
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Cybersecuirty & Tech Controls team, you will lead the integration of risk management practices into our organization, thereby enhancing the security and compliance of our products. You will also help drive closure of risk gaps within our products, support execution of audits and assessment, and enhance the efficiency of our Product Security Teams' programs. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
Job responsibilities

• Guide, coach, and oversee the creation and modification of control procedures (CPs), rather than writing them from scratch.
• Engaging with Product Security Leads (PSLs) to ensure adherence to the GTPC (Global Technology Policies & Controls) process; Ensuring the development of high-quality controls for Products.
• Assisting with normalizing language, wording, and measurement for consistency across controls; Ensuring that controls are maintained, regularly reviewed, and properly re-certified; Understanding which control procedures apply to products during the planning and building stages, and coaching teams on how to identify relevant controls.
• Effective integration and engagement with Audit. This involves assisting with the accuracy of Request for Information (RFI) reviews, facilitating communication by addressing questions to and from the audit team, and clarifying the audit scope.
• Emphasizes "Compliance from the Start". While not the Control Manager, the Risk Lead provides valuable advice in improving the RAS (Risk Assessment Structure), assists in mapping risks to control procedures (CPs) and addressing CORE (Control and Operational Risk Evaluation) issues.
• Leverage strong communication skills to validate controls and ensure their effectiveness.

Required qualifications, capabilities, and skills

• Formal training or certification on Product delivery management concepts and 5+ years applied experience
• Expertise in technology risk management, information security, or a related field, with a focus on risk identification, assessment, and mitigation.
• Proficient in risk management frameworks, industry standards, and regulatory requirements specific to the financial industry.
• Strong critical thinking skills.
• Excellent written and verbal communication abilities.
• Proficient knowledge in data security, risk assessment and reporting, control evaluation, design, and governance.
• Proven track record of implementing effective risk mitigation strategies

Preferred qualifications, capabilities, and skills

• Knowledge of the product development life cycle, design, and data analytics

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.