Job Description

JOB DESCRIPTION

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.


As a Product Delivery Manager in the Partner Data Platform team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Oversee the establishment of a secure Partner Data Platform for in-place data consumption Lead strategy and implementation for third-party partner authentication and authorization integration with data systems Coordinate and participate in testing cycles to ensure data platform reliability and compliance Drive adoption of the Iceberg open table format Oversee access control integration across platforms using AWS Lake Formation and Snowflake

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Hands-on experience with Snowflake, AWS, Lake Formation, and access management Strong understanding of data governance, compliance, security, tokenization, and data anonymity principles Proven ability to create and deliver impactful presentations and decks Exceptional communication, stakeholder management, and leadership skills; prepare and deliver clear, compelling presentations and decks for stakeholders and leadership Experience supporting analytics and reporting use cases Previous experience with privacy preferences migration, customer data mapping, integration, and bulk loads Champion tokenization and data anonymity practices to protect sensitive information

Preferred qualifications, capabilities, and skills

Proficient knowledge of the product development life cycle, design, and data analytics Exposure to data labeling, tokenization, and policy enforcement Experience in financial services or regulated industries is a plus Bachelor's or Master's degree in Computer Science, Information Systems, Data Engineering, Business, or related field

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.