Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.



As a Product Delivery Manager in Commercial and Investment Bank's Markets Tech Group, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

Lead end-to-end product delivery processes, including intake, dependency management, release management, product operationalization, delivery feasibility decision-making and product performance reporting. Shape the future of product delivery by crafting solutions that enhance and optimize customer experiences, ensuring successful implementations in an expedient and organized manner. Manage timelines and dependencies effectively, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners. Drive the completion of change management activities across functional partners, ensuring adherence to the firm's risk, controls, compliance and regulatory requirements. Utilize advanced Excel skills to analyze data, create financial models, and generate insights that drive business decisions. Develop compelling presentations using PowerPoint to communicate complex ideas and strategies to stakeholders at all levels. Leverage JIRA for managing the book of work, with the ability to write basic JQL queries to enhance tracking and reporting.

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product delivery or a relevant domain area. Strong program management experience with a proven track record of delivering complex projects on time and within budget. Deep understanding of the cash prime brokerage and broker-dealer business models, revenue streams and operational processes. Exceptional proficiency in Excel, including advanced functions, data analysis and financial modeling. Excellent PowerPoint skills, with the ability to create clear, impactful presentations. Demonstrated ability to execute operational management and change readiness activities.

Preferred qualifications, capabilities, and skills

Proficient knowledge of the product development life cycle, design and data analytics. Experience in product or platform-wide release management, in addition to deployment processes and strategies * Familiarity with JIRA and the ability to write basic JQL queries is a significant advantage