Job Description

Job Summary
The role of Product Owner is to work with end users from country teams, regional and group teams to gather/ solicit requirements, eliciting requirement by identifying gaps in current process vs target, analyze the requirements, communicate them to technology teams and write user stories. Aside to it, plan and help implementing parallel roll-outs, monitor and track test execution, defect management and post implementation activities in countries as SME. Support in developing a strategy that identifies critical success factors, measurable milestones, potential obstacles and recommended plan of action during the Implementation Phase
Key Responsibilities
Strategy

• Define product vision, road-map and growth opportunities
• Assist in the definition of project scope and objectives, involving all relevant stakeholders.
• Effectively communicating insights and plans to cross-functional team members and management
• Evaluate existing and proposed business processes with respect to proposed solution and share feedback with process owners
• Ensuring solutions meet business needs and requirements.
• Research and analyse market, the users, and the roadmap for the product

Business

• Manage dress rehearsals with end users, technology teams for successful completion of user verification and conversion verification tests
• Co-ordinate and manage the various stages of end user testing such as UAT [User acceptance testing), UVT & CVT (User Verification Test & Conversion Verification Test)
• Serves as the SME for dress rehearsals and conversion related activities
• Supports pre- & post Implementation activities in countries as business champion

Processes

• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
• Requirement gathering, analysing and documenting it in Azure DevOps(ADO)
• Write the corresponding user stories and provide feedback on areas of improvements/ gaps to technology team
• Manage change requests with respect to scope and timeline by following change control process and maintain the product backlog in Azure DevOps (ADO)
• Manage conversion & user acceptance testing with respect to execution, defect management with technology teams for timely closure
• Develop spreadsheets, diagrams and process maps to document needs

People & Talent

• Act as a knowledge broker by representing the Product backlog between the development team and stakeholders. Should be able to enable collaboration and empower the developers by finding the right people for them to talk to fulfil the requirements gathering
• Act as a conflict resolver for securing resources, drive solutions and act as a mediator to fast track value based delivery

Risk Management

• Identify risk/ issues, report and escalate to management as appropriate

Governance

• Facilitate project team meetings and status review meetings
• Conduct meetings and presentations to end users/ management teams
• Coordinate with internal resources and third parties/vendors for the flawless execution of projects
• Ensure adherence to the organization's governance framework
• Keep abreast with Agile/Scrum best practices and new trends

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the WRB to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• ITO
• Process teams
• Group & Country stakeholders comprising of
• Products
• Operations
• Operations Risk
• Legal and compliance
• Audit
• Credit and Risk Operations
• Policy
• Finance

Skills and Experience
Copy skills and experience from
Qualifications

• A bachelor's degree in business or related field or an MBA.
• Experience in Banking Domain
• CBAP, CSPO/ Agile certification preferred
• Strong understanding of business analysis principles.
• Fundamental analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent Microsoft excel, PowerPoint and Microsoft Project skills
• Logical approach to problem solving and an excellent eye for detail
• Good communicator, exceptional verbal and written communication skills
• Be a leader, self-motivated, and demonstrate the ability to influence across functional lines to ensure all participants and stakeholders deliver according to schedule
• Excellent planning, organizational, and time management skills.
• Excellent facilitating and moderating skills
• Exposure to Azure DevOps (ADO), Clarity and Confluence is preferred
• Ability to multi-task and manage various project elements simultaneously
• Should possess high levels of the skills such as, attention to detail and conflict resolution
• Academic Qualification: Bachelor of Engineering, MBA is preferred
• Professional Certifications: CSPO, CBAP is highly preferred
• Bank training; mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

28676