Job Description

JOB DESCRIPTION

Join our team to shape the future of mortgage technology and business processes. Leverage your analytical skills to drive impactful change in loan underwriting, servicing, and risk assessment. Collaborate across departments to deliver innovative solutions and enhance operational efficiency.


As a Mortgage Business Analyst within the Mortgage Solutions team, you analyze business processes and data to identify improvement opportunities. You collaborate with stakeholders to translate business needs into actionable technology solutions and documentation. You support product development, testing, and ensure compliance with industry standards and regulations

Job Responsibilities:

Collaborate with stakeholders to gather and analyze business requirements for product development. Identify process inefficiencies and propose solutions aligned with strategic objectives. Document requirements, process models, and system specifications, converting them into actionable user stories. Work with IT and other departments to implement system changes that meet business goals. Support testing and validation, representing end-users during User Acceptance Testing (UAT). Practice agile methodologies, including story mapping, backlog management, and adherence to scrum ceremonies. Partner with Product Managers to elaborate features and ensure user stories meet readiness and completion criteria. Lead communication between business and technology teams to define product features and project milestones. Ensure all documentation is current, compliant, and meets regulatory standards in the mortgage industry. Facilitate workshops and training sessions to enhance team understanding and user adoption of new products.

Required Qualifications, Capabilities and Skills:

4+ years of experience in product development, with a focus on requirements gathering and solution. Self-starter with the ability to solve problems creatively and deliver results while working in a dynamic, collaborative, and challenging environment. Proficiency with Microsoft Office tools, with particular skill in Excel, PowerPoint, JIRA, Confluence and VISIO/LUCID

Preferred Qualifications, Capabilities and Skills:

3+ years of experience with the Mortgage/Lending industry Strong understanding of mortgage/Lending products, processes, and regulations, with the ability to apply this knowledge to product development.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.