Provide direct technical support to customers on critical design issues Work in a team environment in identifying customer problems and proposing appropriate solutions Provide customers advice on alternative design techniques and the implementation of alternative solutions Provide information and data on a variety of Xilinx, an AMD company products Provide solutions for specific customer needs Working on specific tactical projects for key design programs Coaching customers on design techniques Generating Answer Records Provide input to product development teams Handling customer escalations and tactical software patch requests Summarizing and providing customer feedback to development teams Qualifications Required: 1-2 yrs. with Masters / Bachelor or equivalent in the field of Computer Science/Electronics/Electrical Engineering from a reputed university. PG-Diploma in Embedded Systems from a reputed institute/university is a plus. Technical Skills: Good in Digital fundamentals, Verilog/VHDL language, Simulation Hands-on experience on PCIe IP with drivers knowledge Good exposure to hardware debug Tools with Xilinx, an AMD company Preference to be given to candidates with some level of exposure to: Ultrascale / Ultrascale+ / Zynq / Zynq MPSoC High speed serial IO s Xilinx, an AMD company Tools: Vivado, SDK, Vitis or equivalent tools for SoC Hardware design Communication Skills: Ability to communicate technical information in an organized and understandable fashion Customer oriented approach with a demonstrated concern and desire to work with and assist customers Good organizational skills with the ability to multitask, prioritize, and track many activities Outstanding oral and written communication skills
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