Job Description

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.
Role Description
An Information Technology & Business Shared Services presence is established in Hyderabad, India with the objective of providing information technology application development and support services
We are seeking a detail-oriented and proactive Product and Pricing Business Support professional to ensure accurate pricing maintenance and support key commercial processes. In this role, you will be responsible for managing pricing records in our systems, troubleshooting product-related SAP order entry issues, and assisting with the execution of sales incentive programs. You will collaborate with cross-functional teams to resolve queries and maintain data integrity, contributing to the smooth operation of pricing and product activities. Join our fast-paced corporate global environment and help drive operational excellence across our commercial functions.
Key Responsibilities

• Maintain accurate pricing records in SAP, including updates for corrections, expirations, and new product entries.
• Assign customers to price lists and ensure proper application of incoterms and shipping conditions.
• Execute mass price changes and communicate updates to all relevant stakeholders.
• Review and process commercial proposals and pricing requests in line with established guidelines.
• Support the administration and execution of sales incentive programs.
• Keep Decision Rights Matrix current and schedule refresher training for pricing-related roles.
• Use profitability tools to generate reports and provide data for margin analysis.
• Assist in building economic value models for new products and applications.
• Monitor and report on market and competitive pricing activities to inform internal teams.
• Support product changes by preparing documentation and ensuring proper communication to stakeholders.
• Gather and organize customer feedback data for reporting and follow-up with relevant teams.
• Provide data mining support for SAP, margin reports, and other tools to assist in pricing and product decisions.
• Track and report progress on product-related projects; assist cross-functional teams in execution.

Basic Qualifications

• Bachelor's Degree from an accredited college or university required.
• 1+ years' prior work experience in an analytical role; preferably in sales, marketing, product
• management, pricing and/or supply chain
• Strong computer skills and efficiency in SAP, SharePoint, and Microsoft Office, especially
• Excel
• Good organization skills, ability to manage several key objectives at the same time.
• Good written and oral presentation skills.

Preferred Qualifications:

• Knowledge of Tableau a plus.
• Excellent interpersonal skills with demonstrated success working with cross-functional
• teams, including internal and external stakeholders at all levels.
• Ability to contribute effectively as an individual and within a team.
• Should have high energy with strong initiative and self-motivation.
• Demonstrated ability to effectively maneuver through complex situations.

Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.
Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.

Skills Required