Job Description

As a Product / Business Analyst (dual profile), you will serve as the primary liaison between the Product Owners, Business Partners, and Scrum Teams to analyze business requirements and produce documentation to support the build of the new One Chase Service desktop. Works directly with/for the Product Owners doing deep dive data and process analysis. Conducts data and gap analysis, develops detailed process flows to understand business processes, data and system impacts to gain alignment across LOBs (e.g. Card and Retail). Helps to refine user stories, owns issues as they arise, troubleshoots defects with scrum team, etc. Job Responsibilities: .Analyzes user stories to understand the business needs and to determine how systems and applications can best functionally fulfill those needs .Works closely with specialists and banker Subject Matter Experts to understand their use of current systems and needs for the new system .Combines knowledge of what the business wants with knowledge of how the systems are built and used to create a functional design and write user stories for specific OCS modules .Serves as the primary liaison between the Business, Architecture, Development and Testing teams throughout the project life cycle .Analyzes impact of proposed solution to develop use cases to demonstrate the business requirements to the IT (Information Technology) Team and Quality Assurance Team .Work closely with the Test teams to ensure all identified scenarios are properly tested and defects are resolved and a quality end user product is delivered Required Qualifications, Skills and Capabilities Must have a Bachelor\'s degree with 3-5 yearsof Business Analystwork experience Completion of CSM / PMI-ACP / CSPO Training would be an added advantage Strong domain knowledge in Banking / Servicing domain Knowledge of the Agile SDLC including JIRA Must have excellent communication, interpersonal, and analytical skills Must have the ability easily assimilate information and learn new applications and processes Advanced knowledge of Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint Must have a solid ability to analyze complex system requirements and present findings to both internal and external stakeholders in a simple and comprehensible manner Must have excellent writing skills, with solid experience in writing user stories Must have an excellent ability to multi-task effectively working on several projects synchronously Additional Responsibilities Project Timelines Owns the vision and the roadmap of the product Maximize the value of the product and work of the development team Based on commitment build high level project timelines Work with team to ensure dependencies are noted Backlog Hygiene Epic creation and refinement Re- evaluate priority of backlog Manage JIRA health (fields populated according to standards, fields realigned when projects move releases) Escalate to APO any work that needs to move releases Track team\'s progress versus velocity and re-plan future sprints accordingly Identify any work that needs to move release Backlog groomed with average of 2-3 sprints worth of epics written and ready for stories Refinement Prior to session, review backlog, and identity stories to be refined Lead meeting, screen share, ask questions and lead conversation Identify dependencies, add details, sub-tasks, story points, and update JIRA statuses Assign and track action items, if needed Sprint Planning and Review Prior to session, ensure next sprint is prioritized with correct stories Manage defect backlog Epic review and closure Validate team demos ensure acceptance criteria has been completed Clear define DOR and DOD for each story Project Management /Monitoring Attend project meetings/scrum of scrums and sprint ceremonies Communicate status to APO, PMs, Stakeholders, as needed Code Promotion/Production Support Create test epics/stories Support production validations Respond to Banker Feedback Drive discussions to resolution for project issues Triage and resolve defects

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