Job Description

Job Title: Product Analyst
Function: IT
Reporting To: Team Leader
Base Location: Surat
Work Mode: Office work
Education: BCA/ MCA degree or same field for min 1 year experience
Experience (in years): 1-5 years
Notice Period: Immediate
No. of Vacancy: 01
About Us:
Whitelion Systems Private Limited is a leading company in the home automation industry. We build smart technology solutions that make everyday living better. We're looking for a Product Analyst to join our IT team, with a key focus on improving and managing our ERP system, while also supporting other IT-related projects and tasks.
Role Overview:
As a Product Analyst, you will mainly work on improving our ERP system, making sure it meets the needs of different departments. You'll also support other IT systems and work on various projects that help improve how the company runs.
What You'll Do:
Understand how the ERP system is used by different teams and suggest better ways to use it.
Write and review MySQL queries to pull out useful data and solve system issues.
Work closely with users to gather requirements and turn them into system improvements.
Help manage IT and ERP-related projects from start to finish.
Train staff on how to use the ERP system effectively.
Provide support and troubleshoot ERP and other IT system issues.
Coordinate with other departments to ensure smooth system usage across the company.
Help with system testing, documentation, and reporting
Requirements

• Strong understanding of ERP systems and how businesses use them.

• Proficiency in MySQL, including writing and analyzing complex queries.

• Solid analytical and problem-solving skills.

• Good knowledge of IT systems and software development processes.

• Basic knowledge of APIs, data integration, or system workflows is a plus.

• Familiar with project tracking tools (e.g., Jira, Trello).

• Excellent verbal and written communication skills.

• Ability to multitask and manage priorities effectively.

• Comfortable working with multiple teams and departments.

• Experience in training or guiding users on system use.