Job Description

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Job Responsibilities:

• Combines knowledge of what the business needs with knowledge of how applications are built and used, to translate business requirements into functional specifications and write JIRA initiatives, epics and user stories
• Proactively drives JIRA hygiene.
• Works closely with Subject Matter Experts to understand their use of current systems and how changes may impact their use
• Serves as the liaison between the Business, Architecture, Development
• Testing throughout the project life cycle
• Acts as voice of the user to help drive product vision
• Facilitates and drives user focused solutions across the organization in direct support of the Product Owner and Area Product Owners
• Develops use cases and acceptance criteria to demonstrate and validate that functionality being delivered fulfills business requirements
• Develops and works closely with the Area Product Owners to ensure all applicable scenarios are identified and tested, defects are resolved, and a quality end user product is delivered
• Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
• Supports Product Owner and Area Product Owners with business case development and reporting of OKRs (Objectives and Key Results)
• Participates in Agile ceremonies with multiple scrum teams

Required qualifications, capabilities, and skills:

• Bachelor\'s degree and 3-5 years of Business Analyst/ Technology Product Owner work experience preferred
• Must have excellent interpersonal, and analytical skills and ability to collaborate with people from various levels of different organizations
• Ability to clearly manage expectations across different groups
• Must have an excellent ability to multi-task effectively working on several initiatives at the same time while managing shifting business priorities
• Must have a solid ability to analyze complex system requirements and quickly present findings to stakeholders in a simple and comprehensible manner
• Must have excellent verbal and written communications skills including solid experience writing user stories
• Must possess willingness and ability to apply new skills and knowledge on a continuous basis
• Advanced knowledge of Microsoft Office tools like Word, Excel, PowerPoint, Visio and SharePoint
• In-depth knowledge of Agile process and principles, including use of Agile tools (i.e., Confluence, JIRA etc.)
• Familiarity with managing and prioritizing a product backlog
• Experience working with globally distributed scrum teams
• Demonstrated ability to manage tight delivery timelines and calmness under pressure

Same Posting Description for Internal and External Candidates

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

JPMorgan Chase