Key Responsibilities:
Systems Administration
Depending on the platform:
+ Administration of user records and profiles, ensuring timely and accurate additions, changes and deletions
+ User controls (periodic) reporting for compliance and management
+ Platform workflows, approval logic, associated metadata management, and reporting
+ Configuration management of various functions or modules within the platforms
+ Change management procedures related to all platform administration functions
+ Testing of platform releases and changes/additions where relevant
+ Provide training and support to users and business stakeholders on using these systems as needed
Compliance and Documentation:
+ Ensure all related platform documentation is complete, accurate, and up to date
+ Monitor and enforce compliance with company policies and industry regulations
+ Understand and ensure compliance and risk related regulations are adhered to in system operations
+ Understand controlled environments and workflows
Relationship Management:
+ Serve as the primary point of contact for users and business stakeholders, addressing inquiries and resolving issues promptly
+ Work directly with and provide other functional teams (Finance, Technology, etc) support regarding the relevant systems
Reporting and Analysis:
+ Prepare regular reports on relevant metrics where required
+ Provide regular management updates on activities, competition / market intelligence, and pipeline of go-forward projects for review.
* Hybrid role (3 days a week in office required)
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