Career Area: Procurement
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Role Definition
Supports the resolution of quality issues and processes for the supply function in the manufacturing facility.
Responsibilities:
Act as a trusted advisor to the supply base, conducting QCLDM audits (Quality, Cost, Logistics, Development, Management).
Lead Advanced Product Quality Planning (APQP) and ensure Production Part Approval Process (PPAP) completion and approval.
Evaluate and develop new and existing suppliers to meet SER certification and Caterpillar's quality expectations.
Review and approve Process FMEAs, Control Plans, and Gage R&R studies.
Audit supplier process controls and validate process capability.
Monitor and support supplier adherence to Process Change Notifications (PCNs).
Drive implementation of Lean Manufacturing, Built-in Quality (BIQ), and Six Sigma methodologies.
Provide technical support during supplier start-up and ongoing production.
Lead resolution of quality issues using 8D problem-solving and ensure implementation of permanent corrective actions.
Participate in Supplier Performance Management (SPM) reviews and support MQ11005 certification.
Collaborate with cross-functional teams on NPI, CPPD, and CPI initiatives.
Support the development and tracking of supplier quality metrics and performance dashboards.
Degree Requirement:
Bachelor's degree in Engineering or equivalent technical discipline.
10-12 years of experience in supplier quality, preferably in hydraulics or heavy equipment manufacturing.
Strong knowledge of manufacturing processes, shop operations, and maintenance procedures.
Proficiency in statistical tools, problem-solving techniques, and quality systems auditing.
Excellent interpersonal and communication skills with the ability to influence and lead cross-functional teams.
Skill Descriptors
Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
Level Basic Understanding:
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