Delivers a high quality, professional and proactive day to day service to the Client in accordance with agreed SLAs/KPIs
Serve as the main point of contact for assigned clients, developing strong relationships and acting as a trusted advisor
Ensures the delivery of a customer focused service to the client with highly proficient knowledge of one or more processes, continually striving to improve the process.
Your Profile
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Previous experience in the Operational Procurement (minimum 1 year)
Strong ability to work well with the team and stakeholders
Ability to manage priorities, deadlines and tasks in order to accomplish goals
Excellent communication and interpersonal skills
Excellent Customer Service skills and client-focus attitude
Strong attention to details, analytical skills and problem-solving skills
Very good knowledge of Microsoft Office programs to include Excel skills
SAP/Ariba experience as an asset
What you love about working here
You can shape your with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
* You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
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