Job Description

Why Work at Reputation?

• Why work at Reputation?
• Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.
• We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.
• Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
• Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.
• The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
• Our Mission: We exist to forge relationships between companies and communities.

Job Summary:

The Strategic Sourcing/Procurement Manager has a strong customer service mindset to support cross-functional business partners while enforcing compliance with internal controls and efficient sourcing and procurement processes. The role drives new policies and procedures based on best practices, taking a holistic end to end process approach. The ideal candidate is a team player with a great can-do attitude who is eager to improve all areas of sourcing & procurement operations, has a high attention to detail, and a desire to improve current processes to align with best practices.

Role Responsibilities:

• Own achievement of regional goals for spend under management (SUM) and savings, including establishing the strategy/vision to rapidly accelerate SUM and savings growth over the next three years.
• Establish effective mechanisms to drive team performance against goals, including processes for developing/managing a robust project pipeline.
• Build strong relationships with internal business stakeholders; build a strong understanding of strategic business direction, requirements and priorities across suppliers and/or spend categories.
• Manage team execution of the fundamentals of sourcing and supplier engagement activities including RFx, spend pattern analysis, contract analysis, bid evaluation, negotiations, and supplier consolidation.
• Work with business and finance leaders to identify and drive savings and controllership improvements, focusing on total cost of ownership.
• Provide guidance to internal stakeholders on procurement strategies; maintain procurement ethics in accordance with Reputation's global policies.

Qualifications:

• 10+ years of relevant strategic sourcing experience, including experience in an indirect procurement function at a multinational corporation with global contracts.
• 10+ years of experience practicing best-in-class procurement processes (category management, benchmarking, should-cost models, RFx, reverse auction, contracting, etc.).
• 3+ years of experience managing a team of direct reports
• Bachelor's degree (or equivalent)
• Master's degree (MS/MBA) preferred
• Strong analytical skills including the ability to quickly synthesize, distil and draw conclusions on large amounts of disparate data
• Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills.
• Expert Excel user and strong aptitude developing presentations in PowerPoint
• Excellent communication (verbal and written) and interpersonal skills
• Strong problem-solving and troubleshooting skills
• Experience in defining and mapping processes and procedures through Continuous Improvement Orientation.
• Engages effectively with and manages stakeholder relationships
• Highly motivated and able to thrive in a fast-paced, high energy and complex problem-solving environment
• Passionate self-starter with the highest integrity and ethics.
• Address business challenges/needs/gaps and enable change in a hands-on manner by identifying opportunities for efficiencies and improvements through root cause analysis

Preferred Qualifications:

• Strong negotiator with proven experience in setting negotiation strategies and conducting negotiations.
• Extensive knowledge of the basic types of commercial agreement structures and the function and purpose of key legal terms.
• Strong experience assessing risk and concisely explaining complex issues to principal business owners.
• Extremely customer-focused and takes the time to understand the needs of the business.
• Experience working in a large, global, highly matrixed organization.

When you join Reputation, you can expect:

• Flexible working arrangements.
• Career growth with paid training tuition opportunities.
• Active Employee Resource Groups (ERGs) to engage with.
• An equitable work environment.

Our employees say it best:

According to Glassdoor, 94% of our employees approve of our CEO, Joe Fuca.

Our employees highlight our:

• Ample Opportunities- "There are many opportunities to learn and grow. Many open roles are replaced with internal promotions."
• Positive Culture-

"You will never have a better culture anywhere else. Period." * Training and Tools- "All managers truly want you to succeed, and you are given great tools and training to be successful in your role."

• Balance- "Great work life balance and awesome team environment!"

Diversity Programs & Initiatives:

Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.

At Reputation, we believe in:

• Diversity: Embracing a culture that values uniqueness.
• Inclusion: Inviting diverse groups to take part in company life.
• Belonging: Helping each individual feel accepted for who they are.

"At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day."- Joe Fuca, CEO, Reputation

Additionally, we offer a variety of benefits and perks, such as:

• Flexible PTO
• Paid company holidays
• 4 company provided, "Recharge Days", which are wellness days off for the entire company
• Several active Employee Resource Groups (ERG's) to help foster inclusion and community
• Employee Assistance Program
• Access to a wide variety of unique perks and apps: Ginger, Calm, Headspace, Carrot Fertility, Aaptiv, Omada, One Medical, SoFi
• Fetch Pet Insurance
• 401K
• Health, dental and vision insurance
• Paid maternity leave
• Employer paid short term and long term disability and life insurance

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants only - No 3rd party agency candidates.