Job Description

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Identifying & Driving Transformation opportunities across portfolio of accounts

Drive Industrialised Intelligent Automation across the portfolio of accounts

Drive key discussions with the Service Delivery Teams to analyse the Process Maturity

Working closely within the Practice to ensure identification of 'best in class' processes based on internal and external benchmarks/best practices

Ensure independent implementation of best practices in the areas of People, Process, Technology and Controls in conjunction with the Delivery Teams (Process and Technology)

Working closely with the Practice & Delivery team to arrive at new opportunities for better efficiency.

Primary Skills

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Supports contractual re-negotiations to protect business interests while at the same time maintaining customer satisfaction

Supporting Growth opportunities while working with BD & Solutions team

Work with portfolio of accounts to identify opportunities for improving profitability

Secondary Skills:

Developing strong networks within the organization, whilst being mindful of internal protocol

Independently identify and drive projects to closure

Skills (competencies)

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