Job Description

Processor - Performance & Reward
Job Location - Kolkata
Shift - Should be comfortable with night and rotational shifts
Work from office only




Overview



The 'HR Operation' is a resource with required level of expertise, responsible to execute processing steps pertaining to HRO Operations for clients, basis instructions as outlined in standard operating procedures provided within processing groups (some examples of such operational transactions could be learning and development, performance management, Compensation & Benefits and other BUHR activities) within specified time and with mandated level of accuracy. The resource is responsible for workflow management for resolving employee/ customer issues for HRO clients as well.




Formal Education & Certification



Bachelor's degree in any discipline Basic computer knowledge required (MS- Office Applications) Proven ability to adapt to new tools by applying logical approach. Working Experience of 7 - 10 years in Performance & Reward (BPO4)





Desired Education & Certification (Either one or multiple)



Any certifications pertaining to employee Hire to Retire life cycle




Knowledge & Experience



Excellent understanding of core process step and impact thereof Manage employee recognition like managing core employee data file. Invoicing and reconciliation of awards issued. Create and maintain documents on Sharepoint site. Account management / contract renewal. Program enhancements / updates Review grade for new/existing roles. Annual remuneration plan management & delivery. Manage salary surveys and other benefits. Good to have understanding of Australian Employment law & Compliance, Performance Management Knowledge etc. Ability to properly research, identify, and document a system defect Ability to understand :-
o the client administrative environment
o the various Systems being used to process a participant issue
o Workflow Management
Basic understanding of MIS





Behavioral Attributes



Good interpersonal, verbal and written communication skills. Logical and efficient, with keen attention to detail. Strong customer service orientation. Ability to work in a team-oriented, collaborative environment. Effective Troubleshooting skills. Learning agility Good researching skills





Core Role Responsibilities



Entering data in the HRIS related modules Evaluate and work to maintain the pay structure and benefits program at an organization. Analyzes wage and salary data and trends, Monitors market conditions; Works with benefits vendors, processes benefit claims for employees; Monitors government employment regulations. Identify training needs, keep track, and share the analysis with the business. Updates information in the scheduling systems, performs analysis to determine impact to available resources for the day. Runs Daily routine report that is provided to the HR Ops Team. Understands customer requests and seeks clarifications in required situations





Work Conditions



Occasional extended work hours to meet deadlines. Ability to work 247 shift timings.

Location

Kolkata

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

391346

Desired Skills

HRO Compensation & Benefits
Desired Candidate Profile

Qualifications

: BACHELOR OF ARTS