Job Description

Job Title:

Process Trainer - US Healthcare

Location:

Nagpur

Shift:

Night Shift (US Timings)

About the Role

We are hiring an experienced

Process Trainer

to train teams on backend operations in

US Healthcare

(RCM, Insurance, Claims, Billing, AR, etc.). The role involves

conducting training sessions, developing SOPs, and ensuring compliance

with US healthcare standards.

Key Responsibilities

Conduct

new hire and refresher training

for US Healthcare processes

Train on: Insurance verification, Authorization, Claims submission, Denial management, AR follow-up, Coding basics

Create and update

SOPs, training materials, and modules

Ensure

HIPAA compliance

in all training content

Evaluate trainees and track

training effectiveness

Requirements

2-3 years

of experience as a Process Trainer in US Healthcare

Strong knowledge of

healthcare processes & payer requirements

Excellent

communication & facilitation skills

Familiarity with

EMRs, payer portals, or clearinghouses

Willingness to work

Night Shift (US timings)

Preferred Skills

Experience in

quality audits, compliance training, or LMS tools

Certification in

medical billing/coding

(preferred but not mandatory)

Apply Now:

hr8@thementorway.com

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Language:

English (Preferred)
Work Location: In person