Process Trainer (us Health Care)
Year HR, IN, India
Job Description
Key Responsibilities:
Deliver New Hire Training (NHT) for US healthcare voice process Health and Welfare domain Conduct regular refresher and upskilling training sessions based on process updates and quality gaps Collaborate with Quality and Operations teams to identify training needs Design, update, and maintain training content, SOPs, and job aids Monitor training effectiveness through assessments, mock calls, and certification processes Maintain training MIS and prepare weekly/monthly training performance reports Ensure compliance with HIPAA and other regulatory guidelines in all training content * Support nesting and transition phases for new joiners to ensure seamless ramp-up
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Job Detail
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Job IdJD3968881
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear