Job Description

:
Opening for Process Trainer/Voice & Accent Trainer (Retail Banking)- BPO in Chennai
Location: Chennai
Job Role: Process Trainer /Voice & Accent Trainer (Must have experience in Retail Banking)
Experience-5+ years
CTC- 8 L -9 L
Educational Qualification Graduate
Shift- Flexible
Notice period-30 Days

• Track record in designing and executing successful training programs.

• Familiarity with traditional and modern training methodologies

(mentoring, coaching, on job or in classroom training, e-learning,
workshops, simulations, gamifications, etc.)

• Excellent communication & leadership skills.

• Ability to plan, multi-task and manage time effectively.

• Experience in Project Management would be an added advantage.

• Proven track in providing structure and ensuring knowledge retention

through various means.

• Prior experience of transitioning new accounts and managing the

Knowledge Acquisition and Knowledge Transfer from clients/ incumbent
vendors.

• Excellent written and oral communication capabilities in English.

• Confident and mature to handle client and stakeholder interactions.

• Good rapport building skills, extremely methodical and organized.

• Feedback and Coaching skills.

• Good analytical ability.

• Good skills of reading / learning, researching.

• Demonstrated Customer Service Skills.

• Applicant should be proficient with MS-Office (Word, Excel, power

Interested candidates can reach me on 8981456678 or mail the updated CV on