Job Description

Position:Process Trainer

Location: Pune (Vadgaon Sheri)

Shift: Rotational

Website: www.globalstep.com

Role Overview:

We are seeking a dynamic and detail-oriented

New Hire Process Trainer

to onboard and equip new game testers with the foundational knowledge, tools, and behaviors needed to succeed. The role focuses on delivering engaging training programs around game testing methodologies, internal QA processes, bug reporting, and behavioral skills to ensure testing excellence from day one.

Key Responsibilities:

Facilitate onboarding programs

for new hires in game testing, covering both process knowledge and practical QA tasks. Train new testers on

QA methodologies

including functional, regression, exploratory, and compatibility testing. Deliver structured sessions on

bug lifecycle

, bug writing standards, game platforms (console, mobile, PC), and test case execution. Ensure alignment with internal

QA tools, trackers, bug databases

(e.g., JIRA, DevTrack, TestRail). Conduct

behavioral and soft skills training

for communication, reporting clarity, teamwork, time management, proactivity, thought leadership, and client readiness. Collaborate with QA leads to integrate

real-time testing scenarios

into training. Assess learner performance through quizzes, practical exercises, and simulations. Provide

structured feedback and coaching

to new testers during the training cycle. Continuously

enhance training materials

, SOPs, and handbooks based on feedback and process updates. Maintain training logs, attendance, and report training effectiveness metrics to stakeholders.

Skills & Qualifications:

Bachelor's degree in any discipline; preference for Computer Science, Game Design, or related fields, with gaming knowledge.

2-4 years of experience

in technical training or preferably game testing with training delivery experience. Prior experience with

eLearning, simulations, or LMS tools

is a plus. Good content design and MS Office Skills Excellent verbal and written communication skills. Passion for games and understanding of player expectations across genres/platforms. Ability to engage and mentor freshers or junior testers effectively.
Job Type: Full-time

Pay: ?50,000.00 - ?55,000.00 per month

Benefits:

Health insurance
Work Location: In person

Speak with the employer

+91 9890610164