Process Trainer

Year    KA, IN, India

Job Description

Process Trainer

- Customer Delight Team

About

Company:



We are on a mission to create India's largest fully automated financial inclusion organization by providing an array of financial services such as micro-loans to the vast underserved middle/lower income segment. Being in the Top 10 Google Launchpad backed AI/ML Tech start-ups, you will meet the first-hand challenge of building & scaling the business. You will work with brilliant minds across the industry who passionately feel about solving the macro issue of financial inclusion. We are present in over 18,000 pin codes and have served over 6.6Mn users across India. The user profile ranges from micro-entrepreneurs, small retailers, blue-gray collared workers, and salaried employees across sectors. You will be one of the key owners of petabytes of data and drive organizational growth by extracting and applying data-driven insights. You will also get an opportunity to work and patent your AI/ML tech.

Roles & Responsibilities:



Conduct new hire and refresher training for Cash Loans CS team Design and implement PKTs for inhouse & partner teams Perform TNI to identify gaps and triggers Develop training content & process documents Implement and manage step up program Coordinate across teams to solve process issues Act as process expert across all loan products
Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

Health insurance
Work Location: In person

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Job Detail

  • Job Id
    JD5033414
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year