Job Description

Designation: Senior Training Specialist

Job description

Eligibility Criteria:

Minimum 4 years of experience in AR process.

Experience and strong knowledge of Under payment analysis mandatory.

Hospital billing experience is mandatory.

Experience an end-to-end AR team with strong knowledge of the US Healthcare Industry. Experience in process training would be an added advantage Strong interpersonal and excellent communication skills. Must be enthusiastic to learn new processes. Willing to work night shifts. Work from office.

Roles and responsibilities:

Create and share the training plan with stakeholders. Deliver client specific training modules to new hires. Meet Training TAT for CS training Program. Manage OJT and QCP phase for the CPs completing CS training. Maintain the training records Training details, Trainees Attendance & Feedback score for all
training conducted.

Collect feedback from trainees on the quality of training. Monitor the progress of the trainees and provide constructive feedback. Monitor new joiners performance for the first 60 days and clarify process related queries. Prepare the training plans, training content and assessments for refresher training. Recommend changes in the training plan & training method. Manage client updates in internal systems and scheduling assessments. Update SOP and PWI only on a weekly basis. Liaise with managers to determine training needs and schedule training sessions. Design effective training content. Prepare educational material such as module summaries. Support and mentor new employees. Keep attendance and other records! Manage training Datasets. Conduct evaluations to identify areas of improvement. Monitor employee performance and response to training.
Job Types: Full-time, Permanent

Pay: ?600,000.00 - ?1,000,000.00 per year

Benefits:

Commuter assistance Health insurance Provident Fund
Application Question(s):

How many years of experience do you have in hospital billing? Do you have knowledge in under payment? How many years of experience do you have in Process Training? Are you comfortable working in Night shift (US Shift)?
Location:

Ambattur, Chennai, Tamil Nadu (Preferred)
Work Location: In person