Job Description

Key Responsibilities:

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Process do quality check on HR transactions which may include o New hires including background checks drug tests direct deposit and tax transactions o Employment data changes o Terminations Retirements o Earnings deduction transactions o Pay by exception input Resolve and handle tier 2 3 transactional and administrative issues relating to areas such as leave administration wage statements unemployment claims benefits administration etc through comprehensive and accurate research within commitment guidelines Identify trends and high volume inquires that may indicate corporate wide issues get the team prepared to handle such high volumes at times Escalate non transactional production or interpretative policy issues promptly and according to established protocols Maintain report out on service level agreements Evaluated adequacy of current programs and recommended plan design changes and the addition of new plans Supervised legal financial and procedural activities Developed statistical and narrative reports analyzed programs effectiveness and complied with legal requirements Train and develop team members Provide both positive and negative feedback to team members Create developmental plans for each team member Recognize and reward quality performance and diversity Respond to escalated issues from associates HR professionals and HR managers

Additional Responsibilities:

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* 3 4 years of experience in HR Administration process with at least 3 years in a large corporate environment