Job Description

The process operations Head will be responsible for overseeing, optimizing , and ensuring smooth execution of all operational processes across the company. This role involves designing efficient systems, ensuring optimal production efficiency,monitoring performance metrics, quality standards,leading cross-functional teams, and driving operational excellence to achieve business goals.

Key Responsibilities

Develop and implement operational strategies aligned with the company's vision and business objectives. Lead and manage all aspects of manufacturing operations, including production planning, scheduling and execution. Ensure end-to- end coordination across departments including Production, Sales,Merchandising, Quality,Design, HR and Finance. Identify and eliminate process bottlenecks to improve efficiency, productivity, and cost-effectiveness. Establish ,document, and maintain standard operating procedures (SOPs) across all functions. Lead process improvement initiatives using different tools and methodologies. Monitor process performance using KPIs and introduce automation or digital tools where applicable. Lead, mentor and manage department heads and operational teams to achieve excellence in execution. Build a high-performing culture focused on accountability ,collaboration and continuous improvement. Conduct regular reviews and performance assessments of team members. Manage allocation of manpower, machinery, and materials to ensure optimal utilization. Oversee production planning and ensure on-time delivery while maintaining quality standards. Coordinate with procurement and logistics to ensure smooth supply chain operations. Ensure adherence to statutory, safety and quality regulations. Develop and implement risk management frameworks for operational continuity. Prepare and manage operational budget for the organization. Track operational costs and implement measures to reduce waste and improve profitability. Work closely with sales, Marketing, HR and Finance to align operational goals with overall company strategy. Serve as the key operational representative in management review meetings.

QUALIFICATIONS AND SKILLS

Bachelor's or Master's degree in Engineering, Operations Management, or Business Administration. Minimum 10-15 years of experience in operations management, with at least 5 years in a leadership role. Proven experience in process improvement and large-scale operations handling. Certification in Lean, Six sigma, or project Management is an added advantage. Strong analytical and problem solving skills . Excellent leadership and people management abilities. Excellent communication and stakeholder management skills. Result oriented with strong execution capabilities. In-depth understanding of operational metrics and process design Strong communication, negotiation and decision making skills. Strategic thinking with hands-on execution capability. Proficiency in ERP systems and data analysis tools.
Job Type: Full-time

Work Location: In person